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Fundamentals of Operations
March 20 @ 6:00 pm - 7:30 pm CDTFree
Participants will be introduced to two techniques that can be used to assess your current operations to insure that you are in alignment with the service promises made to your clients.
What You Will Learn:
How business modeling and process mapping can be used as business decision support tools to improve customer experiences and potentially improve customer retention.
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*We reserve the right to publish events on an individual basis. All events must be business related, non-sales with a focus on educating and benefiting the business community.