Great Lakes ADA Center

The Great Lakes ADA Center is a federally funded technical assistance Center on the Americans with Disabilities Act (ADA). We offer consultation and training on issues across all titles of the ADA. We promote voluntary compliance with the law.


     The Great Lakes ADA Center is a federally funded technical assistance Center on the Americans with Disabilities Act of 1990.  We are a member of the ADA National Network which is comprised of 10 regional technical assistance centers.  We serve the states of Illinois, Indiana, Michigan, Minnesota, Ohio and Wisconsin.   We provide guidance on requirements of the Americans with Disabilities Act (ADA) as well as requirements for the acquisition and utilization of accessible information technology.  We host a variety of training programs which are offered via distance learning platforms as well as provide customized training upon request.   The information and consultation provided is not a legal determination of your rights or responsibilities.   Our mission is to promote voluntary compliance with the ADA.

     The Great Lakes Center staffs a toll-free information line between 8:00am and 5:00pm Central Time. The Great Lakes ADA Center is not an enforcement agency and cannot provide legal representation. However, the Center’s Technical Assistance Specialists can answer most questions you have immediately and will research and return your call on complex questions if necessary. They may also be able to provide you with expert referrals for disability related issues, which are not addressed by the ADA as well as the intersection of the ADA with other laws such as Fair Housing and Individuals with Disabilities Education Act as well as local and state laws.  All requests for technical assistance are strictly confidential.  You may also consult with a Technical Assistance Specialist by calling 800-949-4232 (V/TTY) or sending an email to

Services Provided

Economic and Site Development

  • Environmental Compliance

Financial Resources and Assistance

  • Tax Credits

Human Resources, Workforce and Talent

  • Hiring and Firing
  • Policies and Templates
  • Recruiting
  • Retention
  • Workforce Incentives
  • Workforce Training

Legal Services

  • Environmental Compliance
  • Employee Relations

Libraries and Research

  • Demographic/Census Data

Management Issues

  • Human Resources
  • Recruiting Assistance

Marketing and Sales

  • Demographics/Census Data
  • E-Commerce/Internet Marketing
  • Website Development

Regulatory Compliance

  • Codes
  • Environmental Compliance

Tax Services

  • Tax Credits

Technical Assistance

  • Website Development


  • Online Courses and Videos
Primary Contact
Robin Jones
1640 W Roosevelt Road
Room 405
Chicago, IL 60608
(312) 996-1059